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HOOPVEXA MEMBER SUPPORT

Account Help

Find the quickest path for common account problems. If these steps do not solve the issue, send our team a message with the account email and a clear description of what happened.

1

Sign-in problems

Confirm the email address, check that Caps Lock is off, and try the password-reset option. Repeated attempts may temporarily activate account protection.

2

Email verification

Check the inbox and spam folder connected to your account. Verification links expire, but you can request a fresh link from your profile.

3

Profile and security

Use Profile Settings to update your display name, favorite team, photo, cover, password, notification preferences, and active sessions.

Still need account support?

Never include your password or verification code. Tell us the account email and the exact error message you see.

Contact Account Support →